E-Commerce Executive

#Ecommerce #Marketing #Digital Marketing #Social Media #Online Customer Service #Advertising #Lazada #Shopee #Attractive Commission
Job Location:  Malaysia Kuala Lumpur Bukit Jalil
Job Types:  Permanent, Full time, 5 days
Business Sector: Automotive Accessories Distribution, Wholesale, Customisation & Solutions Provider

Job Summary:

  • Be part of the growing eCommerce Team managing several brands in both Singapore and Malaysia. We are building a team for the long term and are looking for individuals that are keen on eCommerce.

Job Responsibilities:

  • To assist with the managing of existing and new eCommerce accounts across various marketplaces (Lazada, Shopee, eBay, Amazon) and owned sites.
  • To learn and assist with all marketing activities revolving around eCommerce including mail chimp and chat broadcast.
  • Attend phone queries, WhatsApp text, online platform enquiries and email especially on campaign days (12am Replies only on campaign days).
  • Planning/execution of product launches across platforms.
  • Take part in all platform campaigns.
  • Assisting with preparations of photo edit with company standard.
  • In platform advertising.
  • Performance Marketing.
  • Achieve all key metrics set monthly/quarterly/yearly.
  • Ensure all content (pages, products and prices, etc.) are displayed accurately, up to date and in line with guidelines/references at all times.
  • Resolve any operational issues from online marketplaces.
  • Communicate with followers, respond to queries promptly especially on campaign days and monitor customer review.
  • Replenishment and coordinating pickups from the designated logistics partners.
  • Assist with other duties where applicable.

Job Requirements:

  • Degree/Diploma.
  • Knowledge of MS Excel, V-Lookup, Adobe Photoshop/ Illustrator.
  • Energetic, collaborative and results-oriented.
  • IT savvy and quick learner to pick up new skills in operations system.
  • Effective time management skills and the ability to multi-task.
  • Meticulous with an eye for details and numbers.
  • Professional and proactive work ethics.
  • Knowledgeable in the automotive space (preferred).
Employment Status: Permanent
Job Type: Full Time
Job Location: Malaysia

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